THE DIFFERENTIATOR · WHITE-LABEL

Sell it as your own.

Engage is multi-tenant to its core — bring your brand, your domain, your customers. We stay invisible. Most competitors bolt white-label on. Engage was architected for it.

Become a resellerHow it works

For the reseller who wants to sell it

Offer a full communications product to your customers under your own name — no platform to build, no infrastructure to run. Your brand on the login, your domain in the address bar, your margins on the invoice.

For the business that benefits

You get a polished, branded communications platform from a partner you already trust — one relationship, one bill, one place your team works every conversation.

HOW IT WORKS

A tenant hierarchy, in plain terms

A master operator sits at the top, resellers sit beneath, and each reseller has its own customer businesses underneath them.

Master operator
Runs the platform · sees everything
Reseller A
own brand & domain
Reseller B
own brand & domain
Customer
Customer
Customer
Customer
Branding resolves automatically by domain — customers see the reseller, never Proclaim.
ROLE-BASED ACCESS

Five clean tiers. Everyone sees exactly what they should.

Granular, role-based access from the first login. Permission profiles let admins define reusable role templates and apply them across the org.

Reusable permission profiles
Shared vs. personal data boundaries
01
User
Works conversations in their assigned scope.
02
Tenant Admin
Manages one business — users, numbers, settings.
03
Reseller Admin
Manages a portfolio of customer businesses.
04
Super Admin
Broad operational control across tenants.
05
Master Admin
Top of the hierarchy — sees and governs everything.
BUILT FOR OPERATORS

Everything you need to run a customer base

Your brand & domain

Your logo, colors, and custom domain. Customers see your brand — branding resolves automatically by domain.

Masquerade support

Step into a user's view to help them directly — and every assisted session is logged and audited.

License & usage visibility

See usage and billing across your entire customer base, at a glance.

Full audit trail

Every cross-tenant administrative action is recorded — accountable by design.

Permission profiles

Define reusable role templates and apply them consistently across every tenant.

True multi-tenancy

Master → reseller → customer isolation, architected in — not bolted on.

Bring your brand. We'll stay invisible.

Let's talk about launching Engage under your name.

Become a reseller