From the shared inbox to compliance controls and a developer API. Explore the toolkit by area.
One inbox for your whole team, not fifteen personal phones.
The whole team sees and works the same threads. Pin important ones, mute the noise, mark read/unread.
Leave private context on a thread that customers never see.
Loop a teammate into a conversation and they're notified instantly.
Shared team contacts or personal ones, organized the way your team works.
Search reaches the entire history, not just what's on screen.
Recover deleted threads within a window. Mistakes aren't permanent.
Set it once. Engage handles the follow-up.
Multi-step automated sequences. Enroll contacts, activate, pause, and resume.
Send to many recipients at once. Schedule for later, send now, or cancel.
Scheduled one-off nudges: appointments, follow-ups, renewals.
Company-wide canned responses so common answers are one tap.
Automatic replies you can toggle on or off at any time.
Set out-of-office replies per user for after hours.
Get every inbound message to the right place, automatically.
Route inbound texts automatically based on keywords, with a full match log for auditing.
An AI voice-agent integration and outbound messaging API, in active development.
Know what your messages drive.
Shorten and track links inside texts under your own branded domain, with click tracking.
Business numbers, managed and shared across the team.
Provision business numbers, assign or share them across team members, and set a primary line.
Define when the business is open, driving after-hours behavior and away messaging.
See who's responding, and catch what's slipping, before the customer does.
Messaging volume and status at a glance, across the whole team.
Track when inbound messages go unanswered past a threshold: first-reply only, or re-armed on every inbound.
Compliance isn't an add-on. It's built in.
Automatic opt-out compliance on every line, out of the box.
Block unwanted senders per line, individually managed.
Per-tenant and system-wide keyword compliance controls.
Scheduled purging of old messages for data-minimization.
Connect your stack, or build directly on Engage.
Booking built into the conversation, so scheduling never leaves the thread.
API access and signed webhook event delivery for building on top of Engage.
Your business line, in your pocket. Secured with Face ID.
The native Engage app is live on the Apple App Store, a mobile-first conversation experience for iPhone.
See the mobile appBook a walkthrough and we'll tailor it to your team's workflow.
Request a demo